Contact Us
Got a question about one of our reviews, a suggestion for a casino we should cover, or feedback on something you've read here? The team at Online Casinos Australia is happy to hear from you. Use the details below to get in touch — we read every message and aim to respond promptly.
Reach Us by Email
The best way to contact us is by email. Whether you're querying a bonus condition we've listed, flagging an update to a casino's terms, or asking about our review methodology, drop us a line at [email protected]. We aim to reply to all enquiries within 48 hours on business days.
What You Can Write to Us About
We welcome messages on any of the following:
- Review accuracy — if you've noticed that a bonus amount, wagering requirement or payment detail has changed since we last verified a listing, let us know. We fact-check our pages regularly, but player experiences on the ground are invaluable.
- Casino suggestions — if there's an offshore casino available to Australian players that you'd like us to look at, send us the name and we'll consider it for a future review.
- General site feedback — broken links, pages that are hard to read on mobile, information that's unclear — all of it helps us improve.
- Responsible gambling concerns — if you or someone you know needs support, please visit our responsible gambling page for Australian support services and self-exclusion tools. We take this seriously and will always point you to the right resource.
- Editorial or business enquiries — for anything relating to partnerships, corrections or editorial matters, email us directly and we'll make sure it reaches the right person.
A Note on Response Times
We're a small editorial team based around Australian time zones. Most replies go out within one to two business days. During busy periods it may take a little longer, but every message is read and considered — we don't use automated responses for reader emails.
About Our Reviews
Our casino comparisons are put together by a team that researches licensing, bonus terms, game libraries, payment options and player conditions for Australian users. Commission from referrals does not influence our rankings or written assessments — you can read more about how we work on our about us page.
If you've used one of the casinos we cover and want to share your experience — whether it was straightforward or frustrating — that kind of real-world detail genuinely helps us keep our content accurate. We can't publish individual player complaints, but we do factor consistent feedback into how we assess and update listings.
Legal and Terms Enquiries
For anything related to how we operate, our editorial standards or the conditions under which this site is published, please read our terms and conditions before reaching out. Many common questions about our policies are answered there.
We appreciate you taking the time to get in touch. Honest, informed readers are what make a comparison site worth reading.